Shipping policy
Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We currently ship to the United States and Australia. Estimated delivery times after dispatch:
Shipping Final & Compliance Notice
Every order is individually quality-inspected and securely packaged before dispatch to ensure it arrives in perfect condition.
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Order Processing: Orders are processed, inspected, and dispatched within 1–3 business days. Once shipped, tracking details are sent directly to your email.
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Standard Gear (Non-Battery): Fast delivery, typically arriving on the lower end of our window (5–10 business days). Without the need for specialized hazardous material screening, these items clear dispatch and transit quickly.
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Lithium Battery Items: Estimated 10–21 business days due to mandatory lithium transport and safety regulations. However, transit times depend heavily on carrier efficiency at customs—swift clearance often results in much earlier arrival!
We appreciate your patience — great gear is worth the wait!
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Lost or Delayed Packages If your order has not arrived within 30 days of the estimated delivery date, please contact us at support@trendpulsemillennium.com or call our customer service line at 203-660-5303 and we will investigate with the carrier. You can also contact us at 40 S. Main Street, 304, Norwalk, CT 06854